Box Office Manager - Fixed Term Contract

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Full time, fixed-term contract from Tuesday 6 June — Monday 25 August 2025.
Rate of pay: £16.51 per hour

This is an on-site role at the Edinburgh International Book Festival office on George Street, Edinburgh, and at our Festival site at the Edinburgh Futures Institute, Lauriston Place, Edinburgh. During June the Box Office handles the Friends Advanced Booking period and the opening day of sales to the public. Once tickets are on sale, the role will be focused on assisting with sponsor, publisher, author and other complimentary ticket bookings. The role is based at our offices on George Street. in August, the Box Office team move to our Festival site at the Edinburgh Futures Institute on Lauriston Place, Edinburgh. From here we operate a box office counter and a telephone room. During the Festival the Box Office is usually open 09:30-21:00 daily, but occasionally stays open later depending on the timing of the last event.

This is an ideal development opportunity for candidates wishing to build on existing Box Office management experience, preferably at supervisor level, in a world class festival environment. You will have exceptional customer service skills and the ability to effectively handle any queries or complaints. You'll also have previous experience of supervising, training and mentoring staff in customer-facing environment and a positive, calm manner under pressure.

Apply now

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