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Opportunities

  • Access Assistant
    Apply before 11:59pm on Sunday, 21st April 2024

    Full time, fixed term contract from Wednesday 7 August - Sunday 25 August 2024.
    Rate of pay: £12.00 per hour (plus holiday pay).

    This is an on-site role at our Festival site at the Edinburgh Futures Institute, Lauriston Place, Edinburgh. This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure festival environment. Excellent customer service and communication skills, enthusiasm, and an ability to work effectively as part of a small team are all essential for this role.

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  • Box Office Assistant - August
    Apply before 11:59pm on Sunday, 21st April 2024

    Full time, fixed term contract from Wednesday 7 August – Sunday 25 August 2024.
    Rate of pay: £12.00 per hour (plus holiday pay).

    The August Box Office team are based in the Edinburgh Futures Institute on Lauriston Place, Edinburgh. We operate a box office counter and a telephone room. During the Festival the Box Office is usually open 09:30-21:00 daily, but occasionally stays open later depending on the timing of the last event. Box Office Assistants may also be asked to help staff the Access Cabin as required. Box Office Assistants may also assist with chatroom moderation for our digital events.

    This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure festival environment. Excellent customer service and communication skills, enthusiasm, and an ability to work effectively as part of a small team are all essential for this role.

    Find out more

  • Box Office Assistant - Summer
    Apply before 11:59pm on Sunday, 21st April 2024

    Full time, fixed-term contract from Tuesday 11 June — Monday 26 August 2024.
    Rate of pay: £12.00 per hour (plus holiday pay).

    This is an on-site role at the Edinburgh International Book Festival office on George Street, Edinburgh, and at our Festival site at the Edinburgh Futures Institute, Lauriston Place, Edinburgh. This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure festival environment. Excellent customer service and communication skills, enthusiasm, and an ability to work effectively as part of a small team are all essential for this role.

    Find out more

  • Access Officer
    Apply before 11:59pm on Sunday, 14th April 2024

    Full time, fixed-term contract from Tuesday 11 June — Monday 26 August 2024.
    Rate of pay: £13.88 per hour (plus holiday pay).

    This is an exciting opportunity to work with a wide range of teams, external stakeholders and customers to help make the Book Festival as accessible as possible. The Access Officer act as a point of contact for our audience, coordinating our accessible programming and liaising with contractors supplying our BSL and caption provision. They will update our reserved seating database, contact customers to confirm requirements and manage access ticket bookings, including group bookings.

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  • Box Officer Supervisor - Summer 2024
    Apply before 11:59pm on Sunday, 14th April 2024

    Full time, fixed-term contract from Monday 10 June — Monday 26 August 2024.
    Rate of pay: £13.88 per hour (plus holiday pay).

    This is an on-site role at the Edinburgh International Book Festival office on George Street, Edinburgh, and at our Festival site at the Edinburgh Futures Institute, Lauriston Place, Edinburgh. This is an ideal development opportunity for candidates wishing to build on existing Box Office or customer service experience, preferably at supervisor level, in a world class festival environment. You will have exceptional customer service skills and the ability to effectively handle any queries or complaints. You'll also have previous experience of supervising, training and mentoring staff in customer-facing environment and a positive, calm manner under pressure.

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  • Box Office Manager - Summer 2024
    Apply before 11:59pm on Sunday, 7th April 2024

    Full time, fixed-term contract from Wednesday 5 June — Monday 26 August 2024.
    Optional additional hours to help with recruitment during May 2024 (if the applicant is available).
    Rate of pay: £16.51 per hour (plus holiday pay).

    This is an on-site role at the Edinburgh International Book Festival office on George Street, Edinburgh, and at our Festival site at the Edinburgh Futures Institute, Lauriston Place, Edinburgh. This is an ideal development opportunity for candidates wishing to build on existing Box Office or customer service management experience, preferably at supervisor level, in a world class festival environment. You will have exceptional customer service skills and the ability to effectively handle any queries or complaints. You'll also have previous experience of supervising, training and mentoring staff in customer-facing environment and a positive, calm manner under pressure.

    Find out more

Edinburgh International Book Festival

The Edinburgh International Book Festival began in 1983 and is now a key event in the August Festival season, celebrated annually in Scotland's capital city. Biennial at first, the Book Festival became a yearly celebration in 1997. Throughout its history, the Book Festival has grown in size and scope becoming one of the largest public celebrations of words and ideas in the world. Today, the Festival programmes around 600 events for adults, children and schools each August and produces a wide-ranging Communities Programme across the year. 

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